1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when youparticipate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collectdepends on the context of your interactions with us and the Services, the choices youmake, and the products and features you use. The personal information we collectmay include the following:
- phone numbers
- email addresses
- debit/credit card numbers
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you makepurchases, such as your payment instrument number, and the security codeassociated with your payment instrument. All payment data is stored by Square, PayPal and Apple Pay. You may find their privacy notice link(s) here: https://squareup.com/us/en/legal/general/privacy#information-we-collect-from-your-use-of-the-services, https://www.paypal.com/myaccount/privacy/privacyhub and https://www.apple.com/legal/privacy/en-ww/.
Application Data. If you use our application(s), we also may collect the followinginformation if you choose to provide us with access or permission:
- Mobile Device Access. We may request access or permission to certainfeatures from your mobile device, including your mobile device's calendar, reminders, and other features. If you wish to change our access orpermissions, you may do so in your device's settings.
This information is primarily needed to maintain the security and operation of ourapplication(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate,and you must notify us of any changes to such personal information.
Information collected when you use our Facebook application(s). We by default access your Facebook basic account information, including your name, email,gender, birthday, current city, and profile picture URL, as well as other informationthat you choose to make public. We may also request access to other permissionsrelated to your account, such as friends, check-ins, and likes, and you may choose togrant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer ourServices, communicate with you, for security and fraud prevention, and to complywith law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending onhow you interact with our Services, including:
To respond to user inquiries/offer support to users. We may process yourinformation to respond to your inquiries and solve any potential issues youmight have with the requested service.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessaryand we have a valid legal reason (i.e., legal basis) to do so under applicable law, likewith your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimatebusiness interests.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or insituations where your permission can be inferred (i.e., implied consent). You canwithdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law toprocess your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot beobtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary toassess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with nextof kin
- If we have reasonable grounds to believe an individual has been, is, or may bevictim of financial abuse
- If it is reasonable to expect collection and use with consent would compromisethe availability or the accuracy of the information and the collection isreasonable for purposes related to investigating a breach of an agreement or acontravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, orrules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business,or profession and the collection is consistent with the purposes for which theinformation was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this sectionand/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connectionwith, or during negotiations of, any merger, sale of company assets, financing,or acquisition of all or a portion of our business to another company.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposesoutlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for thepurposes set out in this privacy notice, unless a longer retention period is required orpermitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personalinformation, we will either delete or anonymize such information, or, if this is notpossible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it fromany further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information weprocess. However, despite our safeguards and efforts to secure your information, noelectronic transmission over the Internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorized
third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Althoughwe will do our best to protect your personal information, transmission of personalinformation to and from our Services is at your own risk. You should only access theServices within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as Canada, you have rights that allow you greateraccess to and control over your personal information. You may review, change, orterminate your account at any time.
In some regions (like Canada), you have certain rights under applicable dataprotection laws. These may include the right (i) to request access and obtain a copyof your personal information, (ii) to request rectification or erasure; (iii) to restrict theprocessing of your personal information; and (iv) if applicable, to data portability. Incertain circumstances, you may also have the right to object to the processing of your personal information.
We will consider and act upon any request in accordance with applicable dataprotection laws.
If you are located in the EEA or UK and you believe we are unlawfully processingyour personal information, you also have the right to complain to your local dataprotection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authoritiesare available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process yourpersonal information,
which may be express and/or implied consent depending onthe applicable law, you have the right to withdraw your consent at any time. You canwithdraw your consent at any time by contacting us via email@example.com.
However, please note that this will not affect the lawfulness of the processing beforeits withdrawal nor, when applicable law allows, will it affect the processing of yourpersonal information conducted in reliance on lawful processing grounds other thanconsent.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applicationsinclude a Do-Not-Track ("DNT") feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activities monitoredand collected. At this stage no uniform technology standard for recognizing andimplementing DNT signals has been finalized. As such, we do not currently respondto DNT browser signals or any other mechanism that automatically communicatesyour choice not to be tracked online. If a standard for online tracking is adopted thatwe must follow in the future, we will inform you about that practice in a revisedversion of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rightsregarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once ayear and free of charge, information about categories of personal information (if any)we disclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and would liketo make such a request, please submit your request in writing to us using the contactinformation provided below.
If you are under 18 years of age, reside in California, and have a registered accountwith Services, you have the right to request removal of unwanted data that youpublicly post on the Services. To request removal of such data, please contact ususing the contact information provided below and include the email addressassociated with your account and a statement that you reside in California. We willmake sure the data is not publicly displayed on the Services, but please be awarethat the data may not be completely or comprehensively removed from all oursystems (e.g., backups, etc.).
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will beindicated by an updated "Revised" date and the updated version will be effective assoon as it is accessible. If we make material changes to this privacy notice, we maynotify you either by prominently posting a notice of such changes or by directlysending you a notification. We encourage you to review this privacy notice frequentlyto be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at firstname.lastname@example.org.
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to requestaccess to the personal information we collect from you, change that information, ordelete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.